Articles on service quality

Melek Yağçı Özen, aydan yüceler, İmren Demirtaş

Sustainable Welfare, 2024, Vol 2, Issue 2, Page 62-73

The aim of this study is to examine the relationship between individuals' health literacy levels and their perceived quality of healthcare services. The study was conducted with 376 participants aged 18 and over who visited a private hospital in Ankara. As part of the research, a questionnaire...